Unique air travel assistance
from a real live human.
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Get help right now
Flight Monitoring Purple Header Flight
We follow your trip
and solve problems
Flight Planning Brown Header Flight
We research and
book your flights
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We help you
use your miles
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$15 and up
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$150 and up
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Cranky Concierge is the unique air travel assistance service started by Brett Snyder, founder of the award-winning air travel blog, The Cranky Flier. Conde Nast Traveler Top Travel Specialist Brett Snyder Brett was named a Top Travel Specialist for urgent airline assistance in 2013 (the last year the list was updated) by Condé Nast Traveler for the third year in a row.

Sign up and our staff of air travel experts will personally monitor your flights, watching for problems like delayed airplanes and weather at your destination. Cancellation or missed connection? Your concierge is already researching alternatives and can help you get rebooked.

We also have a full range of services to help you plan trips. We not only book your flights, but we can also handle hotels, car rentals, and ground transport. In addition, we offer custom Cranky Concierge programs for Small Businesses who want to take the worry out of travel for their road warriors. All planning and booking services include flight monitoring at no extra charge.

If you're still not sure if our service is right for you, just remember that we have a moneyback guarantee. Compare our service options and sign up today!
"Cranky, I owe you dinner."
...was able to book another one-way flight, and the total I spent on both flights was actually lower than the cost of the flights I'd been looking at before talking to Cranky.
Geoff C
St Louis, MO
"I will be a repeat customer."
. . . when a major midwest storm led to the cancellation of our flight, I received an email from Cranky almost immediately with the details of our rebooking.
Marshall J
>> Read more Cranky Testimonials
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