Unique air travel assistance from a real live human.

Plans For Travelers >>

Plans For Small Businesses >>

Our terms of service and privacy policy were revised and updated on December 5, 2014
Pick the plan
you need . . .
Urgent Assistance

Flight Monitoring

Flight Planning

Award
Travel

If you aren't sure . . .
Compare All Options
Cranky Concierge is the unique air travel assistance service started by Brett Snyder, founder of the award-winning air travel blog, The Cranky Flier. Brett was named a Top Travel Specialist for urgent airline assistance in 2013 by Condé Nast Traveler for the third year in a row.

Sign up and our staff of airline dorks will personally monitor your flights, watching for problems like delayed airplanes and weather at your destination. Cancellation or missed connection? Your concierge is already researching alternatives and can help you get rebooked.

We also have a full range of services to help you plan trips and we can even book flights, hotels and car rentals. We also offer custom Cranky Concierge programs for Small Businesses who want to take the worry out of travel for their road warriors.

Learn More Sign Up Now
"The service was incredible."
Listen to one happy customer's story . . .
Micah E
Maine

Read more >>
"I will be a repeat customer."
. . . when a major midwest storm led to the cancellation of our flight, I received an email from Cranky almost immediately with the details of our rebooking.
Marshall J
DC Metro Area

Read more >>
Featured in the media:
Gadling Logo

Houston Chronicle Logo

Boston Globe Logo

>> Read more Cranky Testimonials