You Have Selected Flight Planning
Do you need to book
a flight immediately?
If so, you need...
Urgent Assistance
If not, you get
our lowest rates!
You need...
General Planning

 

Urgent Assistance
If you need help right away
Prices are for up to four people traveling on the same flights
For urgent new bookings, urgent assistance is valid for one way or roundtrip travel only
Cranky Concierge charges $30 per voluntary flight change in addition to airline fees

 I agree to the terms


You'll get . . .

Immediate Attention

If you need to purchase a last second ticket and you need us right away, then this is the service for you.
  • Available 24 hours a day, every day of the year
  • Search for, evaluate alternative options, and book flights to get you to your destination
  • Monitoring of new flights to assist with any additional problems that may arise
  • Assist with booking alternate transport (car, bus, train, etc)
  • Inform loved ones and/or colleagues about your flight status

Post-Trip Dispute Assistance

Just because your trip is over doesn't mean we're done with you. If you are due compensation because of the problems you experience, we will help you communicate with the airline to get what you deserve.
  • Research your entitlement in airline's contract of carriage
  • Provide recommended contact addresses/phone numbers
  • Assist in writing the communication for maximum compensation



 

General Planning
For non-urgent needs
Prices are for up to four people booked at the same time on the same flights
Cranky Concierge charges $30 per voluntary flight change in addition to airline fees

Regional*
Global
# of Directions
 I agree to the terms

# of Directions
 I agree to the terms

To mix regional and global directions, email
info@crankyconcierge.com for pricing. To sign up by phone,
call (888) 747-1011 or +1 747 200 4200.

*Regional includes travel within the 50 US states and Canada, within the European Union, or within any single country


You'll get . . .

Flight Planning

We'll use our volumes of airline knowledge to find the best flights for you. Then we'll get you booked and ready to go. After you're booked, send any air travel questions you have to us and we'll find the answers so you're ready to fly.
  • Help plan your trip during regular business hours, Monday through Friday between 6a and 7p Pacific Time
  • Find the lowest fares, taking fees into account
  • Suggest the best routings for avoiding delays and complicated connections
  • Recommend which airlines have legroom that won't crush your knees
  • Explain what entertainment and meal options are available
  • Make your booking for you, or simply tell you where you can book if you prefer
  • Answer any questions you have before the day of your trip (how many bags you can bring, can you bring tweezers onboard, etc.)

Flight Monitoring

Think of us as your air travel guardian. We'll keep an eye on your flights so you don't have to worry about them. If anything looks like it won't run as planned, your concierge will be available as needed to get you back on track.
  • Watch your flight for delays as they develop (or hopefully don't)
  • Send you a day of travel email with weather, delay info, and other advice
  • Weather monitoring to look for potential delays
  • Watch for FAA airport status changes for airport-specific delays
  • Track your airplane earlier in the day to make sure it's running on time
  • Prepare alternate flight options before there's even a problem, just in case you need it
  • Inform loved ones and/or colleagues about your flight status

Delay & Cancellation Assistance

If you do run into delays, cancellations, or misconnections, we'll be on the case. We'll have potential alternatives ready to go faster than you can scream at an undeserving gate agent.
  • Research available alternative flight options
  • Search for options in nearby cities/airports
  • Put together connections in unlikely places to get you where you're going (even Omaha)
  • Check car rental rates and availability at your alternate airport
  • Look for ground transport alternatives if we can't find a flight
  • Find hotels and restaurants for stranded travelers if all else fails

Post-Trip Dispute Assistance

Just because your trip is over doesn't mean we're done with you. If things went wrong, you probably want the airline to make things right. We can help you get what you deserve.
  • Research your entitlement in airline's contract of carriage
  • Provide recommended contact addresses/phone numbers
  • Assist in writing the communication for maximum compensation

Travel Product Discounts

As if everything above isn't enough, we now offer travel product discounts for you as well. See all the current discounts here.