Flight Planning

Flight Planning

Regular price $20.00 Sale

If you're just getting started and want help with everything from planning to ticketing and monitoring flights, then this is the service for you. 

This service is NOT for you if:

  • You have an emergency and need to purchase travel immediately or you need to travel within the next 24 hours. For that, you'll need Urgent Assistance.
  • You have already found the flights you want but would like us to handle ticketing. For that, you'll need Flight Ticketing
  • You have already bought tickets and would like us to monitor your flights for problems.  For that, you'll need Flight Monitoring.
  • If you're looking to use miles to pay for your tickets, then you'll need our Award Travel service.

Here's what our Flight Planning service includes:

  • Help plan your flights during regular business hours (7am to 5pm Pacific Time Monday through Friday, excluding major holidays)
  • Learn your preferences (eg low fare, short travel time, specific product needs) and use our extensive industry knowledge to provide options that offer the best fit
  • Use our resources to give as much detail on each option (eg legroom, meals, terminal conditions) as you would like
  • Ticket your flights (using frequent flier and known traveler numbers) and send you everything you'll need to fly
  • Assign the best seats available and monitor for better seats if your preferred option isn't available
  • Monitor for schedule changes and notify you of any significant issues

After you're ticketed, you'll also receive all the benefits of our Flight Monitoring service.  This includes the following:

  • Answer questions you have about your flights before departure
  • Send a pre-departure update with essential information
  • Monitor your flights and broader airport and weather issues so we can assess the likelihood for delays to develop
  • Track your aircraft on previous flights to ensure it's on time
  • Prepare alternate flight options if delays look likely
  • Work with you and the airline to get you rebooked in case of delay or cancellation
  • Provide pricing on hotel/car/train options and book if airlines have nothing available
  • Inform loved ones and travel companies about any delays so you don't have to
  • Help with any lost baggage or damage claims that may arise